Privacy Policy
Last updated: January 2024
1. Introduction
Welcome to Bubbs & Bites Cafe ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our cafe or use our website.
By accessing our services or providing your information, you agree to the terms of this Privacy Policy. If you do not agree, please do not access our services.
2. Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
- Name and contact information (email, phone number)
- Reservation details (date, time, party size, special requests)
- Feedback and reviews you submit
- Communication records when you contact us
- Information about your pet (if relevant to our pet-friendly services)
Information Automatically Collected
When you visit our website, we may automatically collect:
- Device information (browser type, operating system)
- IP address and approximate location
- Pages visited and time spent on our website
- Referring website or source
3. How We Use Your Information
We use the information we collect to:
- Process and manage your reservations
- Respond to your inquiries and provide customer support
- Send you updates about your reservations or our services
- Improve our website and customer experience
- Analyze usage patterns and trends
- Comply with legal obligations
- Protect against fraudulent or unauthorized activity
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who help us operate our business (e.g., website hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with any merger, sale, or acquisition
5. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website.
You can control cookies through your browser settings. However, disabling cookies may affect certain features of our website.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Your Rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent where applicable
To exercise these rights, please contact us using the information provided below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Bubbs & Bites Cafe
No. 12, Jalan PJU 5/10, Dataran Sunway, 47810 Kota Damansara, Selangor
Email: hello@bubbsandbites.com
Phone: 012-345 6789