Terms of Service
Last updated: January 2024
1. Acceptance of Terms
By visiting Bubbs & Bites Cafe, using our website, or making a reservation with us, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after any changes constitutes acceptance of the new Terms.
2. Our Services
Bubbs & Bites Cafe is a pet-friendly cafe located in Kota Damansara, Selangor. We offer:
- Food and beverage services
- Dine-in experience
- Table reservations
- Pet-friendly facilities
Services are subject to availability. We reserve the right to modify, suspend, or discontinue any service at any time without notice.
3. Reservations
Making Reservations
Reservations can be made via WhatsApp, phone, or in person. By making a reservation, you agree to:
- Provide accurate information (party size, date, time, contact details)
- Arrive within 15 minutes of your reservation time
- Inform us of any special requirements or dietary needs
- Notify us in advance if you need to cancel or modify
No-Shows and Late Arrivals
Tables may be released if you arrive more than 15 minutes late without prior notice. Repeated no-shows may result in reservation restrictions.
4. Pet Policy
We welcome well-behaved pets at Bubbs & Bites Cafe. By bringing your pet, you agree to:
- Ensure your pet is on a leash or in a carrier at all times
- Use pet diapers as required by our policy
- Keep your pet at your table and not allow them to approach other guests
- Clean up after your pet and take responsibility for any accidents
- Accept full liability for any damage or injury caused by your pet
- Remove your pet if they become disruptive or aggressive
We reserve the right to refuse entry or ask you to leave if your pet does not comply with our pet policy or poses a risk to other guests.
For full details, please review our Pet Policy.
5. Conduct and House Rules
When visiting Bubbs & Bites Cafe, we ask that you:
- Treat our staff and other guests with respect
- Refrain from smoking or vaping on premises
- Keep noise levels considerate of other guests
- Not bring outside food or beverages unless for documented dietary requirements
- Not engage in any illegal or disruptive activities
We reserve the right to refuse service or ask guests to leave if their conduct is deemed inappropriate or disruptive.
6. Payment
Payment for food and beverages is due at the time of service. We accept:
- Cash (Malaysian Ringgit)
- Credit and debit cards
- E-wallets and digital payment methods
All prices are in Malaysian Ringgit (RM) and are inclusive of applicable taxes unless otherwise stated. Menu prices are subject to change without notice.
7. Food Allergies and Dietary Requirements
While we make every effort to accommodate dietary requirements and allergies, we cannot guarantee that our food is completely free from allergens due to the nature of our kitchen operations.
Please inform our staff of any allergies or dietary restrictions before ordering. You assume responsibility for ensuring that the food you order is suitable for your dietary needs.
8. Photography and Social Media
You are welcome to take photos and videos of your experience at Bubbs & Bites Cafe for personal use and social media sharing. We ask that you:
- Respect other guests' privacy and avoid capturing them without consent
- Do not use professional lighting or equipment without prior permission
- Tag us on social media - we love seeing your photos!
9. Limitation of Liability
To the fullest extent permitted by law, Bubbs & Bites Cafe shall not be liable for:
- Loss or damage to personal belongings left on our premises
- Injury or damage caused by other guests or their pets
- Any indirect, incidental, or consequential damages arising from your use of our services
Our total liability for any claim shall not exceed the amount you paid for services on the occasion giving rise to the claim.
10. Website Use
When using our website, you agree not to:
- Use automated systems to access the website
- Attempt to gain unauthorized access to any part of the website
- Transmit any malicious code or harmful content
- Use the website for any unlawful purpose
11. Intellectual Property
All content on our website, including text, images, logos, and design elements, is the property of Bubbs & Bites Cafe or our licensors. You may not reproduce, distribute, or use any content without our prior written permission.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Malaysia.
13. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
14. Contact Us
If you have any questions about these Terms of Service, please contact us:
Bubbs & Bites Cafe
No. 12, Jalan PJU 5/10, Dataran Sunway, 47810 Kota Damansara, Selangor
Email: hello@bubbsandbites.com
Phone: 012-345 6789